PRIVACY POLICY

Effective Date: April 28th, 2025

Welcome to DIMMI DIMMI!

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.dimmidimmi.com] (the "Site"), purchase our products, or otherwise interact with us.
We are based in Toronto, Canada, and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely via third-party providers like Squarespace Commerce, PayPal, or Stripe)

Automatically Collected Information:

  • IP address

  • Browser type and version

  • Pages you visit and time spent on our site

  • Device identifiers

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders, products, promotions, or updates

  • Provide customer support

  • Improve our website, services, and user experience

  • Prevent fraudulent transactions

  • Comply with legal obligations

3. How Our Site Is Hosted

Our website and online store are hosted by Squarespace, Inc.
Squarespace provides us with the e-commerce platform and website hosting that allows us to sell our products and services to you.
Your data may be stored through Squarespace’s data storage, databases, and the general Squarespace application. They store your data on secure servers behind a firewall.

Payment data is processed securely through Squarespace’s integrated payment gateways (such as Stripe and PayPal). We do not store your full credit card information on our servers.

You can learn more about how Squarespace handles personal data by visiting their Privacy Policy.

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Companies like Squarespace, payment processors (e.g., PayPal, Stripe), and shipping carriers to provide services on our behalf.

  • Legal Authorities: When required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third parties we work with are required to protect your information and only use it for the services they provide to us.

5. Your Rights

As a resident of Canada, you have the right to:

  • Access the personal information we hold about you

  • Correct inaccuracies in your information

  • Withdraw your consent to our use of your information (subject to legal and contractual restrictions)

  • Request deletion of your information where applicable

To exercise any of these rights, please contact us via email at holly@dimmidimmi.com

6. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information, including encryption/ secure servers, hosted by Squarespace, and limit access of your personal data to authorized personnel only.

7. Cookies and Tracking Technologies

We use cookies to:

  • Enhance your shopping experience

  • Analyze site traffic

  • Remember your preferences

You can control or disable cookies through your browser settings. However, doing so may affect your ability to use certain features of our site.

Squarespace also uses cookies and tracking technologies. You can learn more about Squarespace’s cookie policy by visiting their website.

8. International Data Transfers

As our services are primarily located in Canada and the US.

Your information may be stored and processed in either country.

When we transfer your data outside Canada, we ensure it is protected in accordance with applicable privacy laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

Your continued use of the Site means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

DIMMI DIMMI
Toronto, Ontario, Canada
Email: holly@dimmidimmi.com